Tina - Soft Timeless Wool Cardigan

ELEGANT WARMTH, EFFORTLESS CHARM

The Tina Wool Cardigan captures the essence of French refinement—where comfort meets timeless style. Crafted from a luxuriously soft wool blend with a subtly fluffy texture, it provides gentle warmth without heaviness, making it the perfect companion for cool autumn and winter days. Whether paired with jeans for a casual look or layered over a dress for understated sophistication, it adds effortless elegance to every outfit.

WHY YOU’LL LOVE THE TINA CARDIGAN

✔️ Timeless French elegance – Understated, refined, and effortlessly stylish.
✔️ Luxurious comfort – Soft wool blend wraps you in warmth and lightness.
✔️ Versatile charm – Perfectly pairs with blouses, sweaters, or dresses.
✔️ Practical design – Two front pockets and button closure for functionality and style.
✔️ Seasonal essential – Ideal for cool days or cosy evenings at home.

FEATURES

• Material: Soft, breathable wool blend with a lightly textured finish
• Fit: Relaxed silhouette offering warmth without bulk
• Design: Button-down front with two practical pockets
• Colours: Available in ecru, black, and beige
• Care: Hand wash or use a delicate cycle at low temperature; dry flat

Wrap yourself in the Tina Cardigan and embrace the graceful warmth of French-inspired style—an elegant staple that feels as beautiful as it looks.

At Viva Boutique, we’re committed to offering you beautiful pieces at the best possible value. To make this happen, we ship your orders directly from our trusted suppliers. This helps us reduce overhead costs—like warehousing and packaging—so we can pass those savings directly on to you.

Processing Time

Orders are typically processed within 1–3 business days.

• Orders placed Monday to Friday before 5:00 PM are usually handled within 24 hours.
• Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

After processing, your order will be shipped out. Our average delivery timeframe is 6–12 business days.
Please note that occasional delays may occur due to factors like customs clearance, courier hold-ups, or weather disruptions. We truly appreciate your patience.

We highly recommend consulting our Size Guide prior to placing your order. If you are uncertain about your size, please contact us — our friendly customer service team is happy to help.

Please note that, as with most apparel, a slight variation of 1–3 cm (+/-) in measurements can occur due to the handcrafted nature of our products. This is normal and not considered a defect.

As a small business, every return impacts us. Ensuring you select the right size helps reduce waste and allows us to continue offering you carefully crafted, quality products.

Return Eligibility

You may request a return within 14 days of receiving your order, based on the tracking confirmation.

To be eligible for a refund, returned items must:

• Be unworn, unwashed, and unused.
• Be in their original condition and packaging.
• Have the return initiated by contacting us within the 30-day return window.

Items returned outside of these conditions may not qualify for a refund or may be subject to a restocking fee.

How to Start a Return

Step 1: Contact Us
Please email us at support@vivia-boutique.com with your order number, the item(s) you wish to return, a brief reason for the return, and clear photos of all sides of the item(s). We’ll review your request and respond within 1–2 business days with return instructions.

Step 2: Package and Ship
After your return is approved, please securely package the item(s). Currently, we are unable to provide prepaid return labels due to changes in international tariff regulations. Therefore, return shipping costs are your responsibility.

Return shipping fees generally range from 20 to 35 GBP, depending on your location. Customs fees may also apply, usually between 50 and 60 GBP, depending on your country’s import regulations.

For your protection, we strongly recommend using a trackable shipping method. We cannot guarantee delivery for untracked packages and are not responsible for lost items during return shipping.

Step 3: Refund Processing
Once your return is received and inspected, you will receive an email confirmation. Refunds will be issued to your original payment method within 7–14 business days. Please note that original shipping fees are non-refundable, and any applicable customs fees will be deducted from your refund.